- Important information
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- Taiwan
- Taipei
- New Taipei
Volando Urai Spring Spa & Resort Wulai
►Closed every Wednesday for regular maintenance.
If you have received a confirmed voucher through 몽키트래블, there is no need to make a separate reservation on the official Volando website.
Once your reservation is confirmed, the provider will send an INLINE INLINE booking notification, followed by an automated reminder from the system one day before your visit.
Please do not click the “Cancel” button in the message, as this may unintentionally cancel your reservation.
►Please note that your reservation at Volando Urai Hot Spring is not confirmed when the invoice is sent. If payment is delayed, your preferred time slot or room may become unavailable, and the reservation time may be changed.
►If you need the shuttle bus service, please check the schedule in the product information and request the shuttle bus when making your reservation.
►Same-day bookings and confirmations are unavailable on weekends and Taiwan public holidays, as our reservations team is off duty.
For the safety and comfort of all guests, access to the public baths and private rooms is restricted during periods when use is limited for hygiene reasons, such as menstruation. Please note that refunds may not be available if you enter without notifying us in advance.
► The public bath is a space where guests’ privacy must be protected. The use of mobile phones and any electronic devices capable of taking photos or videos is strictly prohibited. Guests who violate this policy may be asked to leave. Thank you for your cooperation.
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- About this product
- Can you find a better spot for those perfect vacation photos?
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Enjoy access to Volando Urai’s public baths, private hot springs, deluxe room hot springs, and dining options—among Urai’s finest hot spring facilities.
Relax in a quiet, private space with your family or friends in a private hot spring bath.
Head to the large windows overlooking the outdoor scenery, snap plenty of photos, and create unforgettable travel memories. - Spa Surcharge Information
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When adding extra time for 2 guests:
Grand View: +30 minutes ▶ 400 Taiwan dollars
Suite Room: +30 minutes ▶ 800 Taiwan dollars
**You can add the 30-minute option for 2 guests on the product page.
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When adding additional guests beyond 2:
Grand View: Child 300 Taiwan dollars, Adult 600 Taiwan dollars
Suite Room: Child 500 Taiwan dollars, Adult 1000 Taiwan dollars
**Please pay the additional guest fee directly at the spa.
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When adding extra time for a third guest:
Grand View: +30 minutes ▶ 200 Taiwan dollars per guest, regardless of age / +1 hour ▶ 400 Taiwan dollars per guest, regardless of age
Suite Room: +30 minutes ▶ 400 Taiwan dollars per guest, regardless of age / +1 hour ▶ 800 Taiwan dollars per guest, regardless of age
**Please pay the additional time fee for the third guest directly at the spa.
- Signature Program
- 【Public Hot Spring Bath】
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10:00–23:00 (last admission at 22:00)
Closed every Wednesday for regular maintenance.
Available for one visit only, with a maximum usage time of 4 hours.
- The public baths have separate areas for men and women, so swimsuits are not required.
- Access to the public baths is subject to availability on the day, so it is not possible to set an exact entry time in advance. - 【Private Hot Spring】
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10:00–23:00 (last admission: 22:00 during peak season / 21:30 during off-season)
Closed every Wednesday for regular maintenance.
Duration: 60 minutes from October to March (peak season) / 90 minutes from April to September (off-season) - 【Dining Hours】
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- Afternoon tea: 14:30–17:00 (last order: 16:00)
- Lunch: 11:30–14:30 (last order: 13:30)
- Dinner: 17:30–21:00 (last order: 19:00)
**For each additional serving of afternoon tea, please pay TWD 420 on site.
**When making a dining reservation, you must provide your exact dining time. Please check the available hours and enter your preferred dining time in the special requests field.
- Opening hours
- Opening hours : 10:00 ~ 23:00
- Pregnancy Policy
- Pregnant guests are not eligible for massage services.
- ※ Please note that refunds are not possible after booking, even if massage services are restricted on the day of use.
- Child policy
- Infants : 0~2age / Children : 3~11age / Adults : 12age~
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Children under 12 are not permitted to use the public bath.
Children under 130cm tall may enter free of charge when using a private room.
(Guests are considered children if they are 130cm or shorter and under 12 years old.)
- Additional Information & Notes
- Important Information
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The website price is based on 2 adults. You may accommodate up to 3 people by paying the additional fee on site.
We recommend not booking if you have high blood pressure, heart disease, asthma, epilepsy, or are pregnant.
Restaurant dishes may vary by season; the meal actually served will apply. - Shuttle Bus Schedule
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The one-way shuttle fare is 50 Taiwan dollars per person. Please pay at the hotel front desk.
Shuttle reservations are available. When booking the hot spring, please indicate your preferred shuttle time under “Additional Requests.”
The return shuttle from Wulai to Xindian can also be booked directly at the resort.
**The one-way journey to the hotel takes approximately 30 minutes.
**Please arrive at least 10 minutes before departure.
**After exiting Xindian Station, go to the bus stop on the left. The shuttle boarding point is in front of the Starbucks entrance.
**For your convenience, shuttle reservations are available only to guests who book Volando & Trio hot spring services. 셔틀버스 시간표 변경될 수 있으니 출발 전 꼭 공식 사이트에서 확인 부탁드립니다. 



- INLINE Booking Notification
- Once your booking is confirmed, the provider will send you an INLINE booking notification. Please keep this in mind and do not cancel your booking on your own.
Location & directions
Map
Scroll down to load the map.- No.176, Sec. 5, Xinwu Rd., Wulai Dist., New Taipei City, Taiwan
- 新北市烏來區新烏路五段176號
- 886-2-2661-6555
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